Frequent questions

What are the shipping methods available?

In our store we know that we must combine quality and speed in serving our customers to leave them happy. So, the methods you can receive your products are: 1) Pick up with us from our store 2) Pick up via Speedex from 1 to 3 working days

How much does shipping cost?

Shipping costs are fixed at 3 euros.

What is the estimated time of sending - receiving the orders?

Orders, after being approved by our store, are delivered within 3 days. In case of delay, our store undertakes to inform the customer.

What are the available payment methods?

There are two payment methods. COD payment is made upon delivery of the parcel. There is also bank deposit and electronic online payment in a secure trading environment.

What if you want to return a product?

You can return a product within 7 days in consultation with our store.

How can I cancel an order?

If you want to cancel an order, you can do so via email or at info@anastasiafurs.gr or by calling 2467500205.